About the Company
Capita is a leading provider of business process outsourcing and professional services, partnering with clients across the public and private sectors to transform and deliver services. With a commitment to innovation and efficiency, Capita helps organisations streamline operations, enhance customer experiences, and achieve strategic objectives. We pride ourselves on creating a supportive and dynamic work environment, fostering career growth and offering flexible working opportunities to a diverse workforce.
Job Description
We are seeking a dedicated and organised individual to join our remote team as WFH Office Support, specifically for afternoon shifts. This is a crucial role for individuals who thrive in a virtual office environment and possess excellent administrative skills. You will be responsible for a variety of tasks that ensure the smooth operation of our remote teams, providing essential support to various departments. This position is ideal for someone looking for a stable full-time role with consistent afternoon hours, offering the flexibility of working from home while being an integral part of our operational success.
Key Responsibilities
- Manage and respond to internal and external communications, including emails and chat messages, in a timely and professional manner.
- Organise and schedule virtual meetings, prepare agendas, and distribute meeting minutes.
- Maintain and update digital filing systems and databases, ensuring accuracy and confidentiality.
- Prepare documents, presentations, and reports using various office software.
- Provide administrative support to multiple teams and managers as needed.
- Assist with data entry tasks and ensure data integrity.
- Handle routine inquiries and redirect complex issues to appropriate personnel.
- Monitor office supply levels and facilitate procurement processes for remote teams.
- Collaborate effectively with colleagues across different departments in a remote setting.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- High level of attention to detail and accuracy
- Ability to work independently and as part of a remote team
- Reliable internet connection and a dedicated home office setup
- Problem-solving aptitude
Preferred Qualifications
- Previous experience in a remote administrative or office support role
- Familiarity with virtual collaboration tools (e.g., Microsoft Teams, Zoom)
- Experience with customer relationship management (CRM) software
- A-Levels or equivalent qualification
Perks & Benefits
- Competitive salary with opportunities for growth
- Comprehensive health and wellness benefits
- Generous paid time off and holiday allowance
- Company pension scheme
- Access to a wide range of learning and development resources
- Employee assistance program
- Flexible working arrangements (afternoon shifts)
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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