About the Company
Hilton Hotels & Resorts is a global leader in hospitality, operating across 123 countries and territories. For over a century, Hilton has been dedicated to providing exceptional guest experiences, from luxurious stays to world-class event services. We are committed to fostering a culture of teamwork, innovation, and unparalleled service, making every guest feel welcome and valued.
Job Description
We are seeking a professional and personable Conference Host to join our dynamic team in Bath. In this role, you will be the first point of contact for guests attending corporate events, conferences, and meetings held at our prestigious venue. You will be responsible for creating a welcoming atmosphere, providing impeccable service, and ensuring the smooth execution of all conference-related activities. The ideal candidate will possess a neat appearance, excellent communication skills, and a proactive approach to guest satisfaction in a fast-paced corporate environment.
Key Responsibilities
- Greet and welcome conference attendees and visitors with a professional and friendly demeanor.
- Assist with registration and check-in processes, distributing badges and materials.
- Provide clear directions and information regarding event schedules, room locations, and facility amenities.
- Anticipate guest needs and proactively offer assistance, resolving minor issues promptly and courteously.
- Maintain a tidy and organized reception area and conference spaces throughout events.
- Liaise with event organizers, catering, and technical support teams to ensure seamless event flow.
- Manage queries and requests from attendees, escalating complex issues to relevant departments.
- Ensure all conference equipment is functioning correctly and report any malfunctions.
- Adhere to all company policies, procedures, and safety guidelines.
Required Skills
- Excellent verbal communication and interpersonal skills.
- A neat, professional appearance and demeanor.
- Strong organizational skills with attention to detail.
- Ability to remain calm and professional under pressure.
- Proactive problem-solving abilities.
- Customer service orientation with a positive attitude.
- Basic computer proficiency for registration systems.
Preferred Qualifications
- Previous experience in hospitality, customer service, or event support.
- Familiarity with conference management software.
- Ability to speak multiple languages is a plus.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for career growth and professional development within a global company.
- Employee discounts on hotel stays and dining worldwide.
- Access to a range of health and wellness programs.
- A supportive and inclusive work environment.
- Paid time off and holiday benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Westford Trust. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Westford Trust does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://career.westfordtrust.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.