About the Company
AT&T is a global leader in telecommunications, media, and technology, committed to connecting people and businesses with innovative solutions. We’re driven by the power of technology to make a difference, constantly pushing the boundaries of what’s possible. Join our team in Columbus, OH, and be part of a company that invests in its people and the future of connectivity.
Job Description
Are you eager to launch your career in technology with hands-on experience? AT&T is looking for motivated individuals to join our team as a Technical Offsider in Columbus, OH. This entry-level position is designed for those who want to learn IT and telecommunications technologies directly in the field. You’ll work alongside experienced technicians, gaining practical skills in installation, maintenance, and troubleshooting of cutting-edge network infrastructure. No prior experience is required – we provide comprehensive training and mentorship to help you succeed and grow within our organization. If you’re a problem-solver with a strong desire to learn and a commitment to customer satisfaction, we want to hear from you!
Key Responsibilities
- Assist senior technicians with the installation, maintenance, and repair of telecommunications equipment and services.
- Learn to identify, diagnose, and resolve technical issues related to network infrastructure and customer equipment.
- Shadow and support field operations, ensuring adherence to safety protocols and quality standards.
- Help with documentation of work performed and contribute to accurate record-keeping.
- Communicate effectively with customers to provide updates and ensure service satisfaction.
- Participate in ongoing training and development programs to enhance technical knowledge and skills.
- Maintain company tools and vehicles in good working order.
Required Skills
- High school diploma or GED.
- Valid driver's license with a clean driving record.
- Ability to lift and carry up to 50 lbs, climb ladders, and work in various weather conditions.
- Strong mechanical aptitude and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Willingness to learn and adapt to new technologies quickly.
- Basic computer proficiency.
Preferred Qualifications
- Prior experience in a customer service role.
- Some coursework or personal interest in electronics, IT, or telecommunications.
- Experience with hand and power tools.
Perks & Benefits
- Competitive hourly wage and benefits package.
- Comprehensive paid training and mentorship program.
- Medical, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) with company match.
- Employee discounts on AT&T products and services.
- Opportunities for career advancement and professional development.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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