About the Company
Teleperformance is a global leader in digitally integrated business services, delivering the most advanced customer experience solutions. We are a team of passionate individuals dedicated to making an impact, providing support across various industries, including vital healthcare sectors. Join our innovative remote workforce and contribute to meaningful work that helps patients and providers alike.
Job Description
We are seeking a dedicated and detail-oriented Teleperformance Healthcare Data Clerk with a strong medical focus to join our fully remote team. In this critical role, you will be responsible for accurately entering, updating, and maintaining sensitive healthcare data, ensuring compliance with all relevant privacy regulations (e.g., HIPAA). This position requires a keen eye for detail, excellent organizational skills, and a foundational understanding of medical terminology and data handling within a healthcare context. You will play a vital role in supporting efficient healthcare operations from the comfort of your home.
Key Responsibilities
- Accurately input and update patient demographic, medical history, and treatment data into various healthcare systems.
- Verify data for completeness and accuracy, identifying and correcting errors or inconsistencies.
- Maintain strict confidentiality of all patient information in accordance with HIPAA and other data privacy regulations.
- Process and organize medical records, ensuring they are accessible and properly categorized.
- Communicate effectively with other team members to resolve data discrepancies or gather missing information.
- Generate reports and summaries of data as required for operational and analytical purposes.
- Adhere to all company policies and procedures related to data entry, quality, and security.
- Assist with data audits and quality control checks to maintain high standards of data integrity.
- Manage time effectively to meet daily data entry quotas and project deadlines.
Required Skills
- Proficiency in data entry and strong typing skills (minimum 45 WPM).
- Familiarity with medical terminology and healthcare data systems.
- Excellent attention to detail and accuracy.
- Strong organizational and time management abilities.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently and maintain productivity in a remote environment.
- Strong understanding of data privacy regulations (e.g., HIPAA).
- Reliable high-speed internet connection and a dedicated workspace.
Preferred Qualifications
- Associate’s degree or certification in Healthcare Administration, Medical Office Assisting, or a related field.
- Previous experience with electronic health records (EHR) or electronic medical records (EMR) systems.
- Experience in a remote work setting.
- Proven ability to adapt to new software and processes quickly.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Employee assistance program.
- Opportunities for career growth and professional development.
- Fully remote work model with flexible scheduling options.
- Supportive team environment and cutting-edge technology tools.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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