About the Company
PureGym is the UK’s leading gym operator, providing affordable, high-quality fitness facilities to over 1.7 million members. We pride ourselves on innovation, accessibility, and a commitment to helping people live healthier lives. With a strong online presence and a rapidly growing virtual fitness community, we are always looking for talented individuals to join our dynamic team and support our mission.
Job Description
We are seeking a highly organized and detail-oriented Virtual Fitness Admin to join our remote team. This role is crucial for ensuring the smooth operation of our online fitness class bookings and member management systems. You will be responsible for a variety of administrative tasks, all performed from the comfort of your home, supporting our virtual fitness instructors and members across the UK. This is a 100% remote position.
Key Responsibilities
- Manage and update online booking schedules for virtual fitness classes.
- Respond to member inquiries regarding class bookings, cancellations, and membership details via email and chat.
- Maintain accurate records of member attendance and class registrations.
- Assist in the onboarding process for new virtual instructors, including schedule setup.
- Generate reports on class popularity and member engagement.
- Collaborate with the virtual fitness team to optimize scheduling and member experience.
Required Skills
- Excellent written and verbal communication skills.
- Proficiency in using online booking systems and CRM software.
- Strong organizational and time management abilities.
- High level of attention to detail and accuracy.
- Ability to work independently and as part of a remote team.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- Previous experience in an administrative role within the fitness or wellness industry.
- Familiarity with virtual meeting platforms (e.g., Zoom, Google Meet).
- Experience with customer service in an online environment.
Perks & Benefits
- Competitive salary and performance bonuses.
- Fully remote work flexibility.
- Generous paid time off.
- Access to PureGym's virtual fitness classes and resources.
- Opportunities for professional development and career growth.
- Supportive and collaborative team environment.
- Equipment stipend for home office setup.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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