Receptionist – Secure Workplace focus

About the Company

Allied Universal is a leading security and facility services company that provides proactive, tailored security solutions. With a vast network and a commitment to innovation, we protect various environments, ensuring safety and peace of mind for our clients. We value integrity, vigilance, and superior customer service, and are dedicated to fostering a secure and professional workplace for our employees and clients alike.

Job Description

We are seeking a diligent and detail-oriented Receptionist with a strong focus on secure workplace practices to join our team in Tucson, Arizona. This vital role serves as the first point of contact for visitors and plays a crucial part in maintaining the security and operational efficiency of our facility. The ideal candidate will possess excellent communication skills, a professional demeanor, and a proactive approach to security protocols. You will be instrumental in creating a welcoming yet secure environment for everyone who enters our premises.

Key Responsibilities

• Greet and welcome visitors with a professional and friendly attitude, ensuring a positive first impression.
• Manage visitor registration, badging, and access control in strict accordance with established security procedures.
• Answer, screen, and forward incoming phone calls, taking accurate and detailed messages as needed.
• Maintain a tidy, organized, and presentable reception area at all times.
• Assist with various administrative tasks such as mail distribution, package handling, and scheduling appointments.
• Monitor security cameras and report any suspicious activity or security breaches to the appropriate personnel immediately.
• Manage incoming and outgoing correspondence and deliveries, ensuring proper logging and distribution.
• Maintain strict confidentiality of sensitive information and company proprietary data.
• Support office management with diverse tasks as required, contributing to overall office efficiency.
• Ensure compliance with all company security policies and procedures, acting as a frontline guardian of workplace safety.

Required Skills

• Proven experience (minimum 1 year) as a Receptionist, Front Office Representative, or similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily administrative tasks.
• Solid written and verbal communication skills, with excellent interpersonal abilities.
• Professional attitude and appearance, representing the company's brand image.
• Ability to be resourceful and proactive when issues arise, demonstrating problem-solving capabilities.
• Excellent organizational skills and attention to detail.
• Strong multitasking and time-management skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• Customer service-oriented approach, ensuring positive interactions with visitors and staff.
• Basic understanding of security protocols and access control systems.

Preferred Qualifications

• Associate's degree or equivalent vocational training in a relevant field.
• Experience working in a security-conscious environment or a facility with strict access controls.
• Familiarity with CCTV monitoring systems.
• Current First Aid/CPR certification.
• Bilingual proficiency (e.g., Spanish/English) is a plus.

Perks & Benefits

• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and company-observed holidays.
• 401(k) retirement plan with competitive company match.
• Opportunities for career growth and professional development within a global organization.
• Employee assistance program for personal and professional support.
• A safe, supportive, and dynamic work environment.
• Company-paid life and disability insurance.

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