About the Company
Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and property management of rental housing properties globally. Operating in over 170 markets worldwide, Greystar manages an extensive portfolio of high-quality residential communities, committed to providing exceptional living experiences for its residents.
Job Description
We are seeking a dedicated and professional Part-time Residential Concierge to join our team for a weekend front desk role at a luxury residential property in Decatur, GA. This pivotal role is perfect for an individual who thrives on providing outstanding customer service, has a keen eye for detail, and enjoys creating a welcoming atmosphere for residents and guests. You will be the first point of contact, ensuring the smooth operation of the front desk and contributing to a positive community environment during weekend hours.
Key Responsibilities
- Warmly greet residents and visitors, offering assistance and a friendly demeanor.
- Manage incoming calls, emails, and visitor inquiries, directing them appropriately.
- Handle package deliveries, logging them accurately and notifying residents for pickup.
- Maintain the cleanliness and organization of the lobby and front desk area.
- Assist residents with various requests, including amenity bookings, reservation management, and local information.
- Monitor security cameras and manage access control systems as needed.
- Coordinate with building management and maintenance staff on resident issues or service requests.
- Prepare daily reports and logs for management, detailing activities and incidents.
Required Skills
- Proven experience in customer service, hospitality, or front desk operations (preferably 1+ year).
- Excellent verbal and written communication skills.
- Proficiency with office software (MS Office Suite) and ability to learn new property management systems.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- A professional and positive attitude with a strong service orientation.
Preferred Qualifications
- Previous experience in a residential concierge or luxury hotel front desk role.
- Familiarity with local Decatur attractions, restaurants, and services.
- Basic knowledge of security protocols and emergency procedures.
Perks & Benefits
- Competitive hourly wage.
- Opportunity to work in a luxury residential environment.
- Supportive team and management.
- Potential for growth within a global real estate leader.
- Employee assistance program.
- Access to exclusive employee discount programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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