About the Company
Canadian Tire Corporation is one of Canada’s most iconic and diversified companies. With a rich history spanning over a century, we are a leading retailer with a portfolio of businesses including automotive, hardware, sports, leisure, and financial services. Our digital presence is a cornerstone of our growth, and we are committed to providing an exceptional online shopping experience for our millions of customers across the nation.
Job Description
We are seeking an experienced Shopify Specialist with a keen eye for customer journey optimization and user experience (UX) to join our growing digital team. In this role, you will be instrumental in enhancing our Shopify e-commerce platform, ensuring a seamless and engaging experience for our customers from discovery to post-purchase. You will leverage your expertise in Shopify’s ecosystem, front-end development, and UX best practices to drive conversions, improve site performance, and contribute directly to our online success.
Key Responsibilities
- Manage and optimize our Shopify Plus store, including theme customization, app integration, and platform configuration.
- Analyze customer behavior data (e.g., Google Analytics, heatmaps) to identify pain points and opportunities for UX improvements.
- Design, implement, and analyze A/B tests to validate UX changes and conversion rate optimization (CRO) initiatives.
- Collaborate with marketing, design, and development teams to translate business requirements into effective Shopify solutions.
- Ensure the website's responsiveness, loading speed, and overall technical performance are continuously monitored and improved.
- Stay up-to-date with Shopify updates, e-commerce trends, and best practices in UX/UI design.
- Troubleshoot and resolve technical issues related to the Shopify platform, apps, and integrations.
- Develop and maintain documentation for Shopify processes and configurations.
Required Skills
- 3+ years of hands-on experience with Shopify Plus platform management and development.
- Strong understanding of e-commerce customer journey mapping and UX principles.
- Proficiency in HTML, CSS, and JavaScript for front-end customization.
- Experience with Google Analytics and other data analysis tools for e-commerce.
- Demonstrated ability to improve conversion rates and user engagement through data-driven decisions.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
Preferred Qualifications
- Experience with Shopify Liquid templating language.
- Familiarity with A/B testing tools (e.g., Optimizely, VWO) and CRO methodologies.
- Basic graphic design skills (e.g., Photoshop, Sketch, Figma).
- Experience working in an Agile/Scrum development environment.
- Bachelor's degree in Marketing, Computer Science, UX Design, or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- Employee discount program across Canadian Tire brands.
- Opportunities for professional development and continuous learning.
- Retirement savings plan with company match.
- Dynamic and collaborative work environment.
- On-site fitness facilities and wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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