About the Company
The Madison Square Garden Company (MSG Sports/MSG Entertainment) is a world-renowned leader in live sports and entertainment experiences. Home to iconic venues like Madison Square Garden, Radio City Music Hall, and the Beacon Theatre, we host some of the biggest names in music, sports, and live events. We are committed to providing unforgettable moments for millions of fans and developing future talent in the entertainment industry.
Job Description
The Madison Square Garden Company is seeking enthusiastic and dedicated Student Event Marshalls to join our dynamic team, focusing on stadium and arena operations. This role is perfect for students looking to gain invaluable experience in live event management, crowd control, and guest services within world-class venues. You will play a crucial role in ensuring the safety, enjoyment, and smooth flow of events, working directly with patrons and event staff to uphold our high standards of hospitality and security. This is an excellent opportunity to be part of the excitement behind major sporting events, concerts, and shows.
Key Responsibilities
- Provide excellent customer service and direction to event attendees.
- Monitor assigned areas to ensure safety and security of all patrons.
- Assist with crowd control and maintain orderly flow of guests during entry, exit, and intermissions.
- Enforce venue policies and procedures, including ticket verification and prohibited items.
- Respond to guest inquiries, resolve minor issues, and escalate significant concerns to supervisors.
- Assist with emergency procedures, including evacuations, as directed by event management.
- Work collaboratively with security, ushers, and other event staff.
- Complete pre-event and post-event checks of assigned areas.
Required Skills
- Currently enrolled in a college or university program.
- Excellent communication and interpersonal skills.
- Ability to stand and walk for extended periods, and work in a fast-paced environment.
- Strong problem-solving and conflict resolution abilities.
- Availability to work evenings, weekends, and holidays as per event schedules.
- A proactive and positive attitude.
Preferred Qualifications
- Prior experience in customer service, hospitality, or event support.
- Knowledge of basic first aid or CPR certification.
- Familiarity with large venue operations or sports/entertainment events.
Perks & Benefits
- Opportunity to work at iconic venues.
- Gain hands-on experience in the live entertainment industry.
- Flexible scheduling to accommodate academic commitments.
- Networking opportunities with industry professionals.
- Competitive hourly wage.
- Employee discounts on select events/merchandise.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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