About the Company
DSV is a global transport and logistics company, a leading provider of freight forwarding, road transportation, contract logistics, and project transport services. With offices and facilities in more than 80 countries, DSV is dedicated to delivering exceptional service and innovative solutions that connect businesses worldwide. Our Coventry office plays a crucial role in our UK operations, managing complex supply chains and ensuring smooth international trade for our diverse client base. We foster a dynamic and supportive environment where talent can grow and thrive.
Job Description
Are you eager to launch your career in the fast-paced world of global shipping and logistics? DSV’s Coventry office is seeking a motivated and detail-oriented Freight Forwarding Aide to join our team. This entry-level position is perfect for someone looking to learn the intricacies of international trade, customs procedures, and supply chain management from the ground up. You will support our experienced freight forwarders, gaining hands-on experience in coordinating shipments, preparing documentation, and ensuring efficient cargo movement across various modes of transport. This is an excellent opportunity to gain foundational knowledge and build a career in a vital global industry.
Key Responsibilities
- Assist senior freight forwarders with daily operational tasks and administrative duties.
- Prepare, review, and process shipping documentation, including bills of lading, customs declarations, and commercial invoices.
- Track and trace shipments, providing updates to clients and internal teams.
- Communicate with carriers, airlines, shipping lines, and ground transport providers.
- Maintain accurate records and update systems with shipment information.
- Handle inquiries and resolve minor issues related to shipments and documentation.
- Support the team in ensuring compliance with international shipping regulations and customs requirements.
- Learn and adapt to new industry software and operational procedures.
- Contribute to a positive and productive team environment.
Required Skills
- Excellent verbal and written communication skills in English.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced office environment.
- A proactive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Basic problem-solving skills.
Preferred Qualifications
- Previous administrative or office experience (even part-time).
- A keen interest in global trade, logistics, or supply chain management.
- GCSEs (or equivalent) including English and Maths.
- Familiarity with geographical concepts and international locations.
Perks & Benefits
- Comprehensive training and mentorship program.
- Opportunities for career progression within a global organization.
- Competitive salary and pension scheme.
- Employee assistance program.
- Generous holiday allowance.
- Modern and supportive office environment.
- Employee discounts and recognition programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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