About the Company
Mercer University is a private research university with a rich history of academic excellence and community engagement in Macon, Georgia. Committed to providing a comprehensive education, Mercer fosters an environment of innovation, service, and intellectual growth. Our diverse community thrives on collaboration and a shared pursuit of knowledge, supporting students, faculty, and staff in achieving their full potential.
Job Description
Are you an organizational wizard with a knack for taming overflowing inboxes? Mercer University is seeking a detail-oriented and proactive Virtual Inbox Manager to help streamline our digital communications. This part-time, flexible, and fully remote position is perfect for someone who thrives on structure, clear communication, and efficient task management. You will play a crucial role in ensuring timely responses, prioritizing important messages, and maintaining a well-organized email system, contributing to the smooth operation of our administrative functions. This role offers the flexibility to work from home and manage your own schedule within agreed parameters.
Key Responsibilities
- Efficiently monitor and manage designated email inboxes.
- Sort, categorize, and prioritize incoming emails based on urgency and importance.
- Draft professional and timely responses to routine inquiries.
- Forward complex or specific queries to the appropriate departments or individuals.
- Schedule appointments and meetings based on email requests and calendar availability.
- Flag important emails for follow-up and ensure no critical messages are missed.
- Maintain a clean and organized email archive system.
- Provide regular reports on inbox status and common inquiry types.
Required Skills
- Exceptional organizational and time management skills.
- Strong written communication abilities with impeccable grammar and spelling.
- Proficiency with email management platforms (e.g., Microsoft Outlook, Gmail).
- High level of attention to detail and accuracy.
- Ability to work independently and manage a flexible schedule effectively.
- Reliable internet connection and a dedicated home office setup.
- Basic understanding of professional etiquette.
Preferred Qualifications
- Previous experience in an administrative support, virtual assistant, or inbox management role.
- Familiarity with higher education administrative processes.
- Experience with project management or task tracking software.
- A degree or certification in business administration, communications, or a related field.
Perks & Benefits
- 100% remote work opportunity.
- Flexible working hours to fit your lifestyle.
- Opportunity to contribute to a reputable educational institution.
- Supportive team environment.
- Opportunities for skill development in digital organization.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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