About the Company
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice, and blockchain—to create a 360-degree view of their customers. We are committed to innovation, customer success, and giving back to the community through our 1-1-1 model.
Job Description
We are seeking an experienced and highly motivated WFH Google Admin Lead to join our dynamic remote team. This role is crucial for ensuring the smooth operation, security, and optimization of our Google Workspace environment across our global workforce. The ideal candidate will possess deep expertise in Google Workspace administration, exceptional leadership skills, and a passion for managing and mentoring a remote team of administrators. You will be responsible for setting strategy, implementing best practices, and driving innovation within our Google Workspace ecosystem. This is a 100% remote position.
Key Responsibilities
- Lead, mentor, and manage a team of remote Google Workspace administrators, fostering a collaborative and high-performing environment.
- Oversee the entire Google Workspace environment, including Gmail, Calendar, Drive, Meet, Chat, Vault, and other core services.
- Develop and implement Google Workspace security policies, data governance, and compliance measures.
- Manage user accounts, groups, organizational units, and access permissions.
- Troubleshoot and resolve complex technical issues related to Google Workspace, providing advanced support to end-users and the admin team.
- Plan and execute Google Workspace migrations, upgrades, and new service deployments.
- Monitor system performance, usage trends, and security logs to ensure optimal operation and identify potential issues.
- Stay current with Google Workspace updates, new features, and industry best practices, recommending and implementing improvements.
- Create and maintain comprehensive documentation for Google Workspace configurations, processes, and support procedures.
- Collaborate with other IT teams and departments to integrate Google Workspace with other enterprise systems.
Required Skills
- 5+ years of hands-on experience in Google Workspace (G Suite) administration in a large-scale enterprise environment.
- Proven experience leading and managing a technical team, preferably in a remote setting.
- Expertise in Google Workspace security settings, compliance, and data loss prevention (DLP).
- Strong understanding of identity management (SSO, SAML) and directory services (Google Cloud Directory Sync).
- Proficiency in scripting (e.g., Python, Google Apps Script) for automation and reporting.
- Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
- Exceptional communication and interpersonal skills, capable of explaining technical concepts to non-technical stakeholders.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
Preferred Qualifications
- Google Workspace Administrator certification (Professional Collaboration Engineer).
- Experience with other cloud platforms (e.g., AWS, Azure) and their integration with Google Workspace.
- Familiarity with ITIL best practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience in change management and user adoption strategies for new technologies.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- 100% remote work flexibility.
- Generous paid time off, including holidays and sick leave.
- Medical, dental, and vision insurance.
- 401(k) matching program.
- Professional development opportunities and training reimbursement.
- Employee assistance program.
- Home office stipend.
- Wellness programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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