About the Company
Spire Healthcare is a leading provider of private healthcare in the UK, committed to delivering exceptional patient care and clinical excellence across its network of hospitals and clinics. We pride ourselves on creating a supportive and professional environment for both patients and staff, fostering a culture of continuous improvement and compassionate service.
Job Description
Join Spire Healthcare as a Clinic Support Worker and become an integral part of our dedicated team in Birmingham. This role is perfect for individuals seeking stable hours in a private healthcare setting, providing essential administrative and patient support to ensure the smooth operation of our clinic. You will be at the forefront of patient experience, contributing to a high standard of care and efficiency within our welcoming facility.
Key Responsibilities
- Provide administrative support, including scheduling appointments, managing patient records, and handling correspondence.
- Assist patients with enquiries, registration, and general guidance, ensuring a positive experience from arrival to departure.
- Prepare clinic rooms and equipment, ensuring cleanliness and readiness for patient consultations and procedures.
- Manage stock levels for clinic supplies and order new materials as required.
- Collaborate effectively with clinical staff, doctors, and other team members to support patient care pathways.
- Maintain confidentiality of patient information and adhere to all data protection regulations.
- Handle payments and billing enquiries with accuracy and professionalism.
Required Skills
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office).
- Ability to work effectively in a fast-paced healthcare environment.
- A compassionate and patient-focused approach.
Preferred Qualifications
- Previous experience in a healthcare administrative or support role.
- Knowledge of medical terminology.
- NVQ Level 2 or 3 in Health and Social Care or equivalent.
Perks & Benefits
- Competitive salary and pension scheme.
- Private medical insurance.
- Generous annual leave allowance.
- Opportunities for professional development and training.
- Employee assistance programme.
- Discounted gym memberships and other wellness benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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