About the Company
FedEx is one of the world’s largest logistics and transportation companies, providing a comprehensive portfolio of shipping, e-commerce, and business services. We connect people and possibilities around the world, making lives better, businesses more successful, and communities more vibrant. Join our team and be part of a company that values innovation, diversity, and offers significant opportunities for career advancement.
Job Description
We are seeking enthusiastic and detail-oriented individuals to join our team as Logistics Support Staff in West Valley City, UT. This entry-level role is perfect for those looking to start a career in logistics with ample opportunity for growth within a global leader. You will play a crucial role in ensuring the smooth and efficient flow of our logistics operations by providing essential administrative and operational support. If you are organized, customer-focused, and eager to learn, FedEx offers a dynamic environment where your contributions are valued and your career can thrive.
Key Responsibilities
- Perform data entry and maintain accurate records related to shipments, inventory, and operational activities.
- Track and trace packages, providing status updates to internal teams and customers as needed.
- Respond to customer inquiries via phone and email, resolving issues and providing information on shipping services and policies.
- Coordinate with drivers, warehouse personnel, and other departments to facilitate timely pickups, deliveries, and transfers.
- Prepare and process various shipping documents, including bills of lading, customs forms, and manifests.
- Assist with administrative tasks such as filing, scheduling, and preparing reports to support logistics operations.
- Monitor and ensure compliance with all safety regulations and company policies.
- Identify and escalate complex issues to senior staff for resolution.
Required Skills
- High school diploma or GED equivalent.
- Basic computer proficiency, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills and strong attention to detail.
- Effective verbal and written communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving abilities and a proactive attitude.
Preferred Qualifications
- Previous experience in an administrative, customer service, or logistics support role.
- Familiarity with logistics software or enterprise resource planning (ERP) systems.
- Ability to handle multiple tasks simultaneously and prioritize workload efficiently.
- A strong desire for continuous learning and career development.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off (vacation, sick leave, holidays).
- Employee assistance program.
- Tuition reimbursement and professional development opportunities.
- Employee discounts on shipping and other services.
- Opportunities for career advancement within a global organization.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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