About the Company
TD Bank is one of the ten largest banks in the United States, providing a full range of financial products and services to approximately 27.5 million customers. Known as “America’s Most Convenient Bank®,” TD Bank operates with a strong focus on customer service, community involvement, and fostering a supportive work environment. We are committed to making a positive impact in the communities we serve, including here in Portland, Maine.
Job Description
As a Corporate Front Desk Aide at TD Bank, you will be the first point of contact for our valued clients and visitors, embodying the professionalism and welcoming spirit of our organization. This essential role requires a polished demeanor, exceptional organizational skills, and a proactive approach to office support. You will manage incoming communications, provide administrative assistance, and ensure the smooth operation of our front office during standard business hours, Monday through Friday. This is a crucial position that contributes significantly to the overall efficiency and positive atmosphere of our corporate environment.
Key Responsibilities
- Warmly greet and direct visitors, clients, and employees with professionalism and discretion.
- Answer and route incoming calls efficiently, taking messages as needed.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain a tidy, organized, and welcoming reception area.
- Assist with scheduling appointments and managing meeting room bookings.
- Provide administrative support to various departments, including data entry, filing, and document preparation.
- Coordinate catering and refreshments for internal meetings and events when required.
- Uphold security protocols by monitoring visitor access and issuing temporary badges.
- Handle general inquiries and provide accurate information about the company.
- Order and maintain office supplies inventory.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a customer-service orientation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational and multitasking abilities.
- Ability to maintain a professional demeanor under pressure.
- High level of discretion and confidentiality.
- Basic administrative and clerical skills.
Preferred Qualifications
- Associate's degree in business administration or a related field.
- Previous experience in a corporate reception or administrative role.
- Familiarity with financial services industry terminology and practices.
- Experience with multi-line phone systems.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Life and disability insurance.
- Employee assistance program.
- Opportunities for career growth and professional development.
- Positive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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