About the Company
FedEx Freight is a leading less-than-truckload (LTL) freight carrier, providing businesses with reliable and efficient shipping services across North America. As part of the larger FedEx Corporation, we are committed to delivering outstanding service, fostering a supportive work environment, and leveraging technology to optimize logistics solutions. Join our team and be part of a company that connects the world.
Job Description
Are you looking to start a rewarding career with a global leader in logistics? FedEx Freight is excited to offer a unique opportunity for an Online Assistant. This entry-level position is perfect for individuals eager to learn and grow, as we provide comprehensive, full training from day one. You will play a crucial role in supporting our online operations, ensuring smooth data flow, customer interaction, and administrative tasks. This is a chance to build valuable skills in a dynamic industry with ample opportunities for advancement. We are looking for motivated individuals with a strong work ethic and a desire to contribute to a world-class team.
Key Responsibilities
- Perform data entry and maintain accurate records within various online systems.
- Assist customers with inquiries and provide support related to online freight services via email and chat.
- Monitor and process online service requests and orders.
- Collaborate with internal teams to resolve issues and ensure timely service delivery.
- Generate reports and analyze online operational data as needed.
- Participate in ongoing training and professional development programs.
- Adhere to company policies and procedures, ensuring compliance and data security.
Required Skills
- High school diploma or equivalent.
- Basic computer proficiency and experience with standard office software (e.g., Microsoft Office Suite).
- Excellent written communication skills.
- Strong attention to detail and accuracy.
- Ability to work independently and manage time effectively.
- A positive attitude and eagerness to learn.
Preferred Qualifications
- Some prior experience in a customer service or administrative role.
- Familiarity with online communication tools and platforms.
- A passion for logistics and supply chain operations.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for career advancement and professional development.
- Employee discounts on FedEx services.
- Access to a supportive and inclusive company culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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