About the Company
Telus International designs, builds, and delivers next-generation digital solutions for global brands. We are a leading customer experience and digital IT services company, partnering with some of the world’s most innovative and disruptive companies to create engaging experiences. Our team members are passionate about customer service, technology, and continuous improvement, thriving in a dynamic and inclusive culture that values growth and development. Join us and be part of a team that’s redefining the future of digital interactions.
Job Description
Are you passionate about the entertainment industry and looking for an entry-level opportunity with significant career growth? Telus International is seeking a motivated and detail-oriented Remote Netflix Assistant to support various administrative and operational tasks for our clients in the streaming and entertainment sector. This role offers the chance to work with cutting-edge technology and gain valuable experience in a fast-paced environment. You will be an integral part of a team dedicated to ensuring smooth operations and exceptional service, with clear pathways for professional development and advancement within our global organization. This is a fully remote position, allowing you to work from the comfort of your home.
Key Responsibilities
- Provide administrative support to project managers and teams, including scheduling meetings and managing correspondence.
- Assist with data entry, report generation, and maintaining accurate records related to project progress and content performance.
- Monitor and analyze trends in user engagement and content consumption to provide insights.
- Collaborate with cross-functional teams to ensure seamless execution of tasks and initiatives.
- Conduct research on industry trends, competitor activities, and emerging technologies.
- Support quality assurance processes by reviewing content and user experiences for adherence to guidelines.
- Handle inbound inquiries and provide timely, accurate information or escalate as necessary.
- Participate in training and development programs to enhance skills and knowledge.
Required Skills
- Excellent written and verbal communication skills.
- Proficiency in Google Workspace (Docs, Sheets, Slides) or Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- Basic analytical skills with the ability to interpret data.
- A strong interest in the entertainment and digital media industry.
- Reliable high-speed internet connection and a dedicated home office space.
Preferred Qualifications
- Previous experience in an administrative support role.
- Familiarity with project management tools (e.g., Asana, Trello).
- Understanding of streaming platform ecosystems.
- Experience with customer service or technical support.
- High school diploma or equivalent; associate's or bachelor's degree a plus.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement.
- Employee assistance program.
- Flexible remote work environment.
- Access to exclusive employee discounts and perks.
- Inclusive and diverse company culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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