About the Company
University Hospitals of Leicester NHS Trust is one of the biggest and busiest NHS Trusts in the country, providing healthcare services to the people of Leicester, Leicestershire, and Rutland, and specialist services to patients beyond the region. With three acute hospitals, we are committed to delivering high-quality, compassionate care and are a major employer in the region, offering a supportive and dynamic work environment.
Job Description
We are seeking a dedicated and compassionate Hospital Floor Assistant to join our team at University Hospitals of Leicester NHS Trust. This role is crucial in supporting the smooth operation of our hospital floors, ensuring a clean, safe, and comfortable environment for patients and staff. The successful candidate will be responsible for a variety of tasks that do not involve heavy lifting, focusing on patient support, light administrative duties, and maintaining ward tidiness. If you are looking for a rewarding role where you can make a real difference in patient care without the physical demands of heavy lifting, we encourage you to apply.
Key Responsibilities
- Assist nursing staff with non-clinical tasks to support patient comfort and well-being.
- Transport patient records, specimens, and supplies within the hospital (no heavy items).
- Maintain cleanliness and tidiness of common areas, patient rooms, and utility rooms.
- Answer patient call bells and relay messages to appropriate staff members.
- Escort ambulant patients to various departments within the hospital.
- Replenish stock levels for linen, stationery, and other ward supplies.
- Assist with patient meal service, including distributing meals and assisting patients with eating if required (under supervision and no heavy lifting involved).
- Provide general administrative support, such as filing and organizing documents.
- Ensure compliance with all health and safety regulations and infection control policies.
Required Skills
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Strong organizational skills and attention to detail.
- Compassionate and patient-focused approach.
- Reliability and punctuality.
- Basic literacy and numeracy skills.
- Ability to follow instructions accurately.
Preferred Qualifications
- Previous experience in a healthcare or customer service environment.
- First Aid certification.
- Understanding of patient confidentiality.
Perks & Benefits
- Competitive salary with NHS pay progression.
- Generous annual leave allowance.
- NHS Pension Scheme.
- Access to comprehensive health and well-being support programs.
- Opportunities for training and career development.
- Employee discounts and benefits schemes.
- Supportive and collaborative work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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