About the Company
Grande Prairie Taekwondo is a leading martial arts institution dedicated to fostering discipline, respect, and physical fitness within our community. For over two decades, we’ve provided expert instruction in Taekwondo, catering to students of all ages and skill levels. Our mission is to empower individuals through martial arts training, building confidence and character in a supportive and dynamic environment. We pride ourselves on our experienced instructors, vibrant community, and commitment to excellence.
Job Description
Grande Prairie Taekwondo is seeking a dedicated and highly organized Martial Arts Dojo Assistant Manager to oversee our evening operations with a strong administrative focus. This pivotal role supports the Dojo Manager in ensuring the smooth and efficient running of the academy during peak evening hours, providing exceptional service to our students and their families. The ideal candidate will be a proactive problem-solver with excellent communication skills, a passion for martial arts, and a keen eye for detail in administrative tasks. While martial arts experience is preferred, strong administrative and customer service skills are paramount. This is an on-site position.
Key Responsibilities
- Manage evening front desk operations, including student check-ins, class scheduling, and inquiries.
- Process new student registrations, membership renewals, and payment collections.
- Maintain accurate student records and administrative databases.
- Assist with inventory management of pro shop merchandise and uniforms.
- Oversee cleanliness and organization of the dojo common areas and changing rooms during evening shifts.
- Handle parent and student communications, addressing concerns and providing information professionally.
- Support instructors with class preparation and minor logistical needs.
- Assist in coordinating dojo events, workshops, and grading ceremonies.
- Implement and enforce dojo policies and safety procedures.
- Prepare daily closing reports and secure the facility at the end of the evening.
Required Skills
- Proven administrative and organizational skills.
- Excellent written and verbal communication abilities.
- Proficiency with office software (e.g., Microsoft Office Suite, Google Workspace) and database management.
- Strong customer service orientation and interpersonal skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- High level of reliability and punctuality, particularly for evening shifts.
- Basic understanding or appreciation for martial arts culture and etiquette.
Preferred Qualifications
- Previous experience in a managerial or supervisory role, especially in a fitness, sports, or educational setting.
- Experience with membership management software.
- A background in martial arts (any style) or a desire to learn.
- First Aid and CPR certification.
Perks & Benefits
- Competitive salary.
- Complimentary martial arts classes for yourself and immediate family.
- Opportunities for professional development and growth within the dojo.
- A supportive and positive work environment.
- Employee discounts on pro shop merchandise.
- Contribution to a community-focused organization.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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