About the Company
Teleperformance is a global leader in digitally integrated business services, connecting the biggest and most respected brands with their customers. We are passionate about creating a seamless customer experience and are trusted by clients worldwide for our innovative solutions and dedicated teams. Operating in over 80 countries, we deliver unparalleled results through a combination of human empathy and advanced technology, empowering our employees to thrive in a supportive and dynamic environment.
Job Description
We are seeking a motivated and detail-oriented WFH Google Associate to join our dynamic remote team. In this pivotal role, you will be instrumental in supporting various Google-related projects, ensuring operational excellence and contributing to the success of our clients. This is a 100% remote position, offering the flexibility to work from your home in the Hanley, Stoke-on-Trent area. You will be responsible for tasks ranging from data analysis and content moderation to technical support and project coordination, all while utilizing Google’s suite of tools and platforms. We offer comprehensive training, a competitive salary, and a robust benefits package including a company pension and generous paid time off (PTO).
Key Responsibilities
- Perform data entry, verification, and analysis using Google Sheets and other internal tools.
- Provide support for Google product-related inquiries and escalate complex issues as necessary.
- Moderate user-generated content in accordance with Google's guidelines and policies.
- Collaborate with team members on various projects to optimize workflows and improve efficiency.
- Maintain accurate records and document all interactions and resolutions.
- Participate in training sessions to stay updated on Google product changes and best practices.
- Contribute to a positive and productive remote team environment.
Required Skills
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, Drive).
- Excellent written and verbal communication skills in English.
- Strong attention to detail and accuracy.
- Ability to work independently and manage time effectively in a remote setting.
- Problem-solving aptitude and a proactive approach.
- Reliable high-speed internet connection and a dedicated home workspace.
Preferred Qualifications
- Previous experience in a remote work environment.
- Familiarity with Google Ads, Google Analytics, or other Google services.
- Customer service or data entry experience.
- Basic understanding of content moderation principles.
- Ability to learn new software and tools quickly.
Perks & Benefits
- Company Pension Scheme
- Generous Paid Time Off (PTO)
- 100% Remote Work Opportunity
- Comprehensive Training and Development Programs
- Health and Wellness Programs
- Employee Assistance Program
- Opportunities for career growth and advancement within a global company
- Equipment provided for home office setup
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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