About the Company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
Job Description
Join Capgemini as a Remote macOS Systems Administrator, providing critical enterprise IT support for our diverse global client base. This 100% remote role requires a proactive and experienced professional to manage, maintain, and troubleshoot macOS environments at an enterprise scale. You will be instrumental in ensuring the stability, security, and optimal performance of macOS devices, supporting our users with advanced technical issues, and contributing to the implementation of new solutions. This is an exciting opportunity to leverage your expertise in a dynamic, client-focused environment.
Key Responsibilities
- Provide expert-level support for macOS operating systems and associated applications in an enterprise environment.
- Perform remote troubleshooting, diagnosis, and resolution of complex hardware and software issues on macOS devices.
- Manage and administer macOS endpoint management solutions (e.g., Jamf Pro, Microsoft Intune).
- Deploy, configure, and maintain macOS devices, ensuring compliance with security policies and best practices.
- Develop and implement automation scripts (e.g., Shell, Python) to streamline macOS administration tasks.
- Collaborate with cross-functional teams to integrate macOS devices into the broader IT infrastructure.
- Document solutions, procedures, and configurations to maintain comprehensive knowledge base articles.
- Participate in on-call rotation and after-hours support as needed.
- Stay current with macOS developments, security vulnerabilities, and industry best practices.
Required Skills
- Proven experience as a macOS Systems Administrator in an enterprise setting.
- Strong proficiency with macOS operating systems (Ventura, Sonoma).
- Expertise in macOS endpoint management tools (e.g., Jamf Pro, Microsoft Intune).
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
- Experience with identity management solutions (e.g., Okta, Azure AD) for macOS.
- Ability to write and understand shell scripts for automation.
- Excellent problem-solving and communication skills.
- Familiarity with ITIL framework and incident management processes.
Preferred Qualifications
- Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC).
- Experience with virtualisation technologies (VMware Fusion, Parallels Desktop).
- Familiarity with cloud platforms (AWS, Azure, GCP).
- Knowledge of Windows Server and Active Directory integration with macOS.
- Experience with security tools and practices related to macOS.
Perks & Benefits
- Competitive annual salary and comprehensive benefits package.
- Flexible 100% remote work environment.
- Opportunities for professional development and continuous learning.
- Private medical insurance.
- Generous pension scheme.
- Employee assistance program.
- Access to cutting-edge technology and tools.
- Collaborative and supportive team culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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