About the Company
Google is a global technology leader focused on improving the ways people connect with information. Our innovations in search, advertising, maps, YouTube, Android, and Chrome have transformed the digital landscape. We foster an environment of creativity, collaboration, and impact, empowering our employees to tackle challenging problems and build products that touch billions of lives worldwide. Join a company that is constantly innovating and shaping the future.
Job Description
We are seeking a highly motivated and detail-oriented Sales Support Specialist with a focus on Lead Management to join our remote team. In this pivotal role, you will be instrumental in optimizing our sales pipeline by ensuring timely and accurate lead qualification, distribution, and nurturing. You will work closely with the sales team, providing essential administrative and operational support to drive efficiency and contribute directly to our revenue goals. This is a 100% remote position, offering flexibility and the opportunity to contribute to a global team from anywhere in the UK.
Key Responsibilities
- Manage and maintain a clean and accurate sales lead database within CRM systems.
- Qualify inbound leads based on predefined criteria, ensuring high-quality leads are passed to the sales team.
- Distribute leads effectively to the appropriate sales representatives, considering territory, product focus, and workload.
- Monitor lead progression through the sales funnel, identifying bottlenecks and areas for improvement.
- Generate regular reports on lead performance, conversion rates, and sales pipeline health.
- Provide administrative support to the sales team, including scheduling meetings, preparing presentations, and handling correspondence.
- Collaborate with marketing and sales teams to refine lead generation strategies and improve lead quality.
- Assist in the development and documentation of lead management processes and best practices.
- Troubleshoot and resolve lead-related issues, ensuring a smooth operational flow for the sales team.
Required Skills
- Proven experience in sales support, lead management, or a similar administrative role.
- Strong proficiency with CRM software (e.g., Salesforce, HubSpot).
- Excellent organizational skills and attention to detail.
- Ability to analyze data and generate actionable insights.
- Exceptional written and verbal communication skills.
- Proficiency in Google Workspace (Docs, Sheets, Slides) or Microsoft Office Suite.
- Self-motivated with the ability to work independently in a remote environment.
- Problem-solving aptitude and a proactive approach to task management.
Preferred Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Experience in the technology or digital advertising industry.
- Familiarity with sales methodologies and processes.
- Experience working with international teams.
- Certification in a leading CRM platform.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career growth.
- Flexible 100% remote work environment.
- Employee assistance programs.
- Google product discounts and perks.
- Access to Google's extensive learning and development resources.
- Retirement savings plan with company match.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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