About the Company
Pinterest is a visual discovery engine for finding ideas like recipes, home and style inspiration, and more. With billions of Pins on Pinterest, you’ll always find ideas to spark your inspiration. We’re a global team dedicated to building a product that helps people discover and do what they love. Our mission is to bring everyone the inspiration to create a life they love.
Job Description
We are seeking a highly organized and detail-oriented Documentation Clerk with an Engineering focus to join our team in Jersey City. In this hybrid role, you will be instrumental in maintaining, organizing, and improving our engineering documentation, ensuring that critical information is accessible, accurate, and up-to-date for our global teams. This position requires a keen eye for detail, a proactive approach to content management, and the ability to collaborate effectively with engineering teams across various projects and initiatives.
Key Responsibilities
- Organize, classify, and maintain a high volume of engineering documentation, including design specifications, API documentation, technical guides, and process flows.
- Implement and enforce robust document version control procedures to track changes and revisions accurately.
- Assist engineering teams in the proper formatting, submission, and publication of technical documents on designated platforms.
- Manage and administrate documentation repositories and platforms (e.g., Confluence, internal wikis, Google Drive) to ensure easy access and discoverability.
- Conduct regular quality checks on existing documentation to ensure clarity, completeness, accuracy, and adherence to company style guides and standards.
- Facilitate and support documentation review cycles with relevant stakeholders and engineering leads to gather feedback and ensure content accuracy.
- Respond promptly to documentation inquiries and provide efficient assistance to team members in locating specific information or resources.
- Identify opportunities for documentation improvement, propose solutions, and contribute to the development of best practices and standardization initiatives.
Required Skills
- Excellent organizational and time management skills with a strong ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency in document management systems (e.g., Confluence, SharePoint, or similar collaborative platforms).
- Exceptional attention to detail and a steadfast commitment to accuracy and data integrity.
- Basic understanding of engineering documentation principles and workflows in a technical context.
- Strong proficiency with Google Workspace (Docs, Sheets, Slides) or Microsoft Office Suite.
- Excellent written and verbal communication skills in English, with an emphasis on clarity and conciseness.
Preferred Qualifications
- Associate's or Bachelor's degree in Library Science, Information Management, Technical Writing, Communications, or a related field.
- 1+ year of experience in a documentation, administrative, or support role within a tech or engineering environment.
- Familiarity with ticketing systems such as JIRA for tracking documentation requests and issues.
- Basic understanding of version control systems (e.g., Git) or experience with Markdown for technical content creation.
- Proactive attitude towards problem-solving, process improvement, and adapting to new tools and technologies.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans for employees and their families.
- Generous paid time off (PTO) and company holidays to promote work-life balance.
- 401(k) retirement plan with competitive company matching to support financial planning.
- Opportunities for professional development, including access to online courses and workshops.
- Employee resource groups and a diverse, inclusive workplace culture that values unique perspectives.
- Hybrid work model offering flexibility to work from home part of the week, balanced with collaborative in-office days.
- Wellness programs and resources to support employee health and well-being.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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