Event Admin Assistant – Fun Dynamic Environment

About the Company

Hilton is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,000 properties and 1.1 million rooms, in 122 countries and territories. Dedicated to fulfilling its founder’s original vision of filling the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history. Hilton is consistently recognized as a top workplace globally for its culture of inclusion, teamwork, and growth opportunities. We are committed to providing exceptional experiences for our guests and team members alike, fostering an environment where talent thrives and careers flourish.

Job Description

Are you organized, proactive, and passionate about creating unforgettable experiences? Hilton is seeking a vibrant and detail-oriented Event Admin Assistant to join our dynamic team in Charlotte, NC. This is a fantastic opportunity to be at the heart of our event operations, supporting our sales and catering teams in delivering exceptional service for a diverse range of events, from intimate gatherings to grand conferences. If you thrive in a fast-paced environment and love being a crucial part of making events successful, we want to hear from you! In this role, you will be instrumental in the smooth execution of all event-related administrative tasks. You will work closely with various departments, ensuring seamless communication and coordination, and contributing directly to the satisfaction of our clients and guests. We are looking for someone with excellent organizational skills, a positive attitude, and a genuine interest in the hospitality and events industry.

Key Responsibilities

• Assist the Events and Catering team with administrative tasks, including preparing proposals, contracts, and BEOs (Banquet Event Orders).
• Maintain accurate and up-to-date client files, event records, and sales databases.
• Coordinate internal and external communications related to events, including responding to inquiries and scheduling meetings.
• Prepare reports, presentations, and other documents as required by the Events team.
• Manage office supplies and equipment for the Events department.
• Support event planning logistics, such as arranging site visits and preparing event materials.
• Act as a liaison between clients and various hotel departments to ensure all event details are communicated and executed flawlessly.
• Assist with post-event follow-up, including client feedback and billing reconciliation.

Required Skills

• Proven administrative support experience, preferably within a fast-paced office environment.
• Exceptional organizational and time management skills with keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage deadlines effectively.
• Positive attitude, professional demeanor, and a strong customer service orientation.

Preferred Qualifications

• Previous experience in hospitality, event planning, or a similar customer-facing role.
• Familiarity with event management software (e.g., Delphi, Sales & Catering systems).
• Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Perks & Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for career growth and professional development within Hilton.
• Travel discounts at Hilton properties worldwide.
• Positive and supportive work environment.
• Paid time off and holiday pay.
• Employee assistance programs.
• Access to exclusive employee recognition programs.

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