About the Company
Wyndham Hotels & Resorts is the world’s largest hotel franchising company, with a global presence across six continents. We offer a diverse portfolio of brands and a commitment to providing exceptional guest experiences. Our team members are the heart of our success, driving our mission to make hotel travel possible for all. Join a company where your contributions are valued and opportunities for growth are abundant.
Job Description
Wyndham Hotels & Resorts is seeking a dedicated and versatile Hospitality All-Rounder to join our team in New Port Richey, Florida. This role is ideal for an energetic individual who thrives in a dynamic environment and is eager to contribute to various aspects of hotel operations. As an All-Rounder, you will be instrumental in ensuring smooth daily operations, providing outstanding guest service, and maintaining the high standards our guests expect. You will gain valuable experience across different departments, including front desk, housekeeping, food and beverage, and general maintenance support. This is a fantastic opportunity for someone looking to build a comprehensive career in the hospitality industry.
Key Responsibilities
- Greet and assist guests with check-ins, check-outs, and inquiries, providing exceptional customer service.
- Manage reservations, answer phones, and handle guest correspondence efficiently.
- Assist with housekeeping duties, ensuring guest rooms and public areas are clean, tidy, and well-maintained.
- Support food and beverage operations, including setting up breakfast, restocking items, and assisting guests in dining areas.
- Perform light maintenance tasks and report any significant issues to the maintenance team.
- Handle guest requests and resolve complaints promptly and professionally.
- Maintain accurate records and adhere to all hotel policies and safety procedures.
- Collaborate with other team members to ensure a cohesive and efficient operation.
- Operate hotel software systems and point-of-sale terminals.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and welcoming demeanor.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic computer proficiency.
- Reliable and punctual with a strong work ethic.
- Ability to work flexible hours, including weekends and holidays.
- Physical ability to stand for long periods, lift up to 25 lbs, and perform duties requiring bending, stooping, and walking.
Preferred Qualifications
- Previous experience in a hospitality or customer service role.
- High school diploma or equivalent.
- Knowledge of hotel operating systems (PMS).
- Fluency in multiple languages.
Perks & Benefits
- Competitive hourly wages.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts on hotel stays worldwide.
- Opportunities for career advancement and professional development.
- A supportive and inclusive work environment.
- 401(k) retirement plan with company match.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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