About the Company
Tiffany & Co. is a legendary global luxury jeweler known for its exquisite craftsmanship, innovative design, and commitment to excellence. With a heritage spanning over 180 years, we are renowned for celebrating life’s most cherished moments through our iconic collections. Join a team dedicated to delivering unparalleled service and creating unforgettable experiences for our discerning clientele.
Job Description
We are seeking an exceptionally polished and professional Receptionist to serve as the first point of contact for our prestigious clientele and visitors at our Pomona location. This role is crucial in upholding Tiffany & Co.’s reputation for luxury and outstanding service, ensuring every interaction reflects the elegance and sophistication of our brand. The ideal candidate will possess a warm, welcoming demeanor, exceptional organizational skills, and a meticulous attention to detail.
Key Responsibilities
- Warmly greet and welcome all clients, visitors, and employees with a professional and friendly demeanor.
- Manage a multi-line phone system, directing calls efficiently and taking accurate messages.
- Schedule and confirm appointments for clients and internal teams.
- Maintain the reception area, ensuring it is tidy, presentable, and reflective of our luxury brand standards at all times.
- Handle incoming and outgoing mail, packages, and deliveries.
- Provide administrative support to various departments, including data entry, filing, and preparing documents.
- Assist with client inquiries and provide general information about our products and services.
- Manage conference room bookings and ensure readiness for meetings.
- Uphold strict confidentiality and discretion in all communications and tasks.
Required Skills
- Excellent verbal and written communication skills.
- Proven experience as a Receptionist or in a similar client-facing role.
- Impeccable professional presentation and etiquette.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in a fast-paced environment.
- A keen eye for detail and a proactive approach to problem-solving.
Preferred Qualifications
- Previous experience in luxury retail, hospitality, or a high-end corporate environment.
- Familiarity with CRM systems and office management software.
- Bilingual or multilingual abilities (e.g., Spanish, Mandarin) are a plus.
- Associate's or Bachelor's degree in Business Administration or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Generous paid time off, including vacation, sick leave, and holidays.
- Exclusive employee discount on Tiffany & Co. merchandise.
- Opportunities for professional development and career advancement within a global luxury brand.
- Employee assistance program.
- Positive and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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