About the Company
Teleperformance is a global leader in outsourced customer experience management and business services, serving over 170 markets around the world. We offer a comprehensive suite of services including customer care, technical support, debt collection, social media, and other specialized services. Our commitment to innovation, digital transformation, and empowering our employees drives our success in connecting brands with their customers. We are dedicated to creating a diverse and inclusive environment where every employee can thrive and grow.
Job Description
Join Teleperformance as a Legal Inquiry Evaluator with a focus on Legal Tech, working 100% remotely from Pasco, Washington. In this critical role, you will be responsible for meticulously reviewing and evaluating legal inquiries, documentation, and data using cutting-edge legal technology platforms. Your expertise will ensure compliance with legal standards, company policies, and regulatory requirements. This position is ideal for detail-oriented professionals with a foundational understanding of legal processes and a strong aptitude for technology.
Key Responsibilities
- Evaluate legal inquiries, documents, and data for accuracy, completeness, and adherence to established protocols.
- Utilize various legal technology platforms and tools to analyze information and identify key legal points.
- Ensure all evaluations are conducted in compliance with relevant laws, regulations, and company guidelines.
- Identify discrepancies, potential risks, and areas for improvement in legal inquiry processes.
- Collaborate with legal and operations teams to clarify complex issues and contribute to process enhancements.
- Maintain strict confidentiality and data security for all sensitive legal information.
- Document findings and provide clear, concise summaries of evaluations.
Required Skills
- Strong analytical and critical thinking skills.
- Exceptional attention to detail and accuracy.
- Proficiency in using digital platforms and technology tools.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote environment.
- Foundational understanding of legal terminology and processes.
Preferred Qualifications
- Bachelor's degree in Legal Studies, Paralegal Studies, Business, or a related field.
- Paralegal certificate or equivalent legal support experience.
- Prior experience with legal tech software or e-discovery platforms.
- Experience in a remote work setting.
Perks & Benefits
- Competitive salary and performance incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- Employee assistance program and wellness initiatives.
- 100% remote work flexibility, saving commute time and costs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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