About the Company
Coach USA is a leading provider of intercity bus transportation and tour services across North America. With a rich history of connecting communities and providing unforgettable travel experiences, we pride ourselves on safety, reliability, and exceptional customer service. Our National Parks division offers guided tours to some of the most iconic natural wonders, creating lasting memories for thousands of travelers each year. Join our team and be part of an organization dedicated to adventure and excellence.
Job Description
We are seeking an experienced and passionate Tour Bus Operator with a special focus on National Parks. This unique role involves operating state-of-the-art tour buses, ensuring the safety and comfort of our passengers, and contributing to an unforgettable travel experience as they explore America’s breathtaking national treasures. While driving is your primary responsibility, you’ll also be an integral part of the tour experience, assisting passengers and upholding our high standards of service. This position offers the potential for seasonal housing options near popular national park destinations during tour operations, providing an incredible opportunity to live and work in scenic locations. If you have a passion for driving, a love for the outdoors, and a commitment to customer satisfaction, we encourage you to apply!
Key Responsibilities
- Safely operate tour buses on scheduled routes, primarily to and from National Parks across the USA.
- Adhere strictly to all traffic laws, company safety policies, and Department of Transportation (DOT) regulations.
- Perform pre-trip and post-trip inspections of vehicles, maintaining detailed logs and reporting any mechanical issues promptly.
- Assist passengers with boarding, disembarking, and luggage handling, providing excellent customer service at all times.
- Maintain a clean and comfortable environment within the bus for all passengers.
- Communicate effectively with dispatch, tour guides, and company management regarding schedule changes, delays, or emergencies.
- Manage passenger manifests and ensure accurate headcount for each leg of the journey.
- Be prepared to assist with minor roadside adjustments or troubleshooting as needed, with support from maintenance teams.
- Represent Coach USA professionally and courteously to all passengers and the public.
Required Skills
- Valid Commercial Driver's License (CDL) Class A or B with Passenger (P) endorsement and Air Brake restriction removed.
- Minimum of 2 years (24 months) of verifiable commercial driving experience.
- Clean driving record (MVR) with no major violations.
- Ability to pass a DOT physical, drug screen, and background check.
- Excellent customer service and communication skills.
- Strong geographical knowledge and ability to navigate using GPS and maps.
- Ability to work flexible hours, including weekends, holidays, and extended tours.
Preferred Qualifications
- Previous experience operating tour buses or motor coaches.
- Familiarity with National Parks routes and regulations.
- Basic mechanical aptitude for minor vehicle troubleshooting.
- First Aid and CPR certification.
- Multilingual abilities are a plus.
Perks & Benefits
- Competitive salary with potential for overtime.
- Health, dental, and vision insurance.
- Paid time off and holiday pay.
- 401(k) retirement plan with company match.
- Life insurance and disability benefits.
- Access to seasonal housing options near National Parks during tour operations.
- Opportunities for career growth and professional development.
- Employee travel discounts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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