WFH Payroll Administrator – Concentrix Internal Corporate Support

About the Company

Concentrix is a leading global provider of customer experience (CX) solutions and technology, improving business performance for the world’s best brands. Every day, from more than 40 countries and across 6 continents, our 300,000+ staff delivers next-generation customer experience and helps companies better connect with their customers. We focus on enhancing brand value, improving efficiency, and driving customer loyalty through innovative solutions and dedicated support.

Job Description

We are seeking a detail-oriented and experienced WFH Payroll Administrator to join our internal corporate support team. This 100% remote position is crucial for ensuring the accurate and timely processing of payroll for our employees. The ideal candidate will have a strong understanding of payroll principles, excellent organizational skills, and the ability to work independently in a fast-paced virtual environment. You will play a key role in maintaining payroll records, processing changes, and ensuring compliance with all relevant regulations.

Key Responsibilities

• Process multi-state bi-weekly and off-cycle payrolls accurately and on time for a large employee base.
• Verify and input payroll data, including hours worked, bonuses, commissions, and deductions.
• Manage and maintain employee payroll records, ensuring data integrity and confidentiality.
• Respond to employee inquiries regarding payroll, deductions, and tax withholdings.
• Prepare and submit payroll reports for internal and external audits.
• Ensure compliance with federal, state, and local payroll regulations and company policies.
• Reconcile payroll discrepancies and resolve issues promptly.
• Collaborate with HR and Finance departments to ensure seamless integration of data.
• Assist with year-end payroll activities, including W-2 processing and reporting.
• Stay updated on changes in payroll laws and best practices.

Required Skills

• 2+ years of experience in payroll administration.
• Proficiency with major payroll software (e.g., ADP, Workday, Paychex).
• Strong understanding of federal and state payroll regulations and tax laws.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to handle confidential information with discretion.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Ability to work independently and manage time effectively in a remote setting.

Preferred Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is a plus.
• Experience with multi-state payroll processing.
• Previous experience in a large corporate or BPO environment.
• Familiarity with HRIS systems.

Perks & Benefits

• 100% Remote Work flexibility.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan with company match.
• Life insurance and disability coverage.
• Employee assistance program.
• Opportunities for professional development and career growth.
• Virtual team-building events.

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